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FAQs

Find the answers

Looking for more info about one of my products, services, or a pending order? Check out my list of frequently asked

questions below for some quick answers. If you can’t find an answer, please get in touch with me and

I will get back to you as soon as possible.

1. What services does Aurelia's Creative Designs LLC offer? At Aurelia's Creative Designs LLC, I  specialize in crafting personalized and unique items that allow you to express your individuality. My  wide range of customizable products includes: 1. T-shirts: Design your own t-shirt with your preferred style of shirt, material, colors, graphics, and text. 2. Hoodies: Stay cozy and stylish with custom-designed hoodies available in various sizes and colors. 3. Key Chains: Add a personal touch to your keys with custom-made key chains featuring your choice of designs. 4. Resin Tumblers: Enjoy your favorite beverages in a one-of-a-kind resin tumbler created just for you. 5. Air Fresheners: Customize your car or personal space with air fresheners featuring scents and designs of your choice. 6. Hats: Stay cool and protect yourself from the sun with personalized hats customized to your liking. 7. Bags: Carry your belongings in style with custom-designed bags that reflect your unique taste. 8. And much more! ​I take pride in offering products that are made to your specifications. My  customization options allow you to select colors, patterns, graphics, and even add your own text or logo. ​Whether you're looking to create a memorable gift, promote your brand, or simply express your creativity, Aurelia's Creative Designs LLC has you covered. I am  dedicated to ensuring your satisfaction and delivering products that exceed your expectations. ​Contact me today to discuss your customization needs and lets bring your ideas to life!

2. How can I contact Aurelia's Creative Designs LLC? Contacting Aurelia's Creative Designs LLC is easy! You can reach me through the following channels: 1. Email: Send an email to aureliascdllc@gmail.com I will respond to your inquiry promptly. 2. Phone: Give me a call or text at 504-252-2146 during business hours and I be happy to assist you. 3. Online Order Request Form: Visit my website and fill out the Order Request Form and I will get back to you as soon as possible to discuss your request. 4. Social Media: Connect with me on social media platforms such as Facebook, Instagram, or TikTok. You can send me a direct message and I will respond to you as soon as possible. I value your interest in Aurelia's Creative Designs LLC and am committed to providing excellent customer service. Feel free to reach out to me with any questions, inquiries, or design requests. I look forward to hearing from you and assisting you with your creative needs!

3. Can I request a custom design project? Absolutely! At Aurelia's Creative Designs LLC, I welcome custom design projects. I understand that every client has unique requirements and preferences, and I am dedicated to bringing your vision to life. Whether you need a custom logo, branding materials, promotional materials, tshirts, hoodies, tumblers, or any other design project, I am here to help. Simply reach out to me with your project details and specifications, and I will work closely with you to understand your vision and create a design that exceeds your expectations. I will collaborate with you throughout the process, providing regular updates and incorporating your feedback to ensure that the final design reflects your style and aligns with your objectives. I am excited to hear about your project and look forward to working with you to create a stunning and tailored design solution.

4. What is the typical turnaround time for design projects? At Aurelia's Creative Designs LLC, I understand the importance of timely delivery and I strive to complete design projects efficiently without compromising on quality. The turnaround time for each project can vary depending on its complexity, scope, and client requirements. Additionally, if you require expedited delivery for your project, I offer rush services for an additional fee. This ensures that your design project is prioritized and completed within a shorter time frame while maintaining the high standards of quality. I am committed to open and transparent communication throughout the design process, keeping you informed about the progress of your project and any adjustments to the timeline. Please note that the turnaround time may be subject to change based on the complexity of the project and the current workload. However, I always strive to deliver your design project within the agreed-upon timeframe while ensuring exceptional quality.

5. How much does Aurelia's Creative Designs LLC charge for its services? At Aurelia's Creative Designs LLC, I offer competitive pricing for my creative design services. The cost of my services can vary depending on the specific project requirements, complexity, and scope. I believe in providing personalized and tailored solutions to meet your unique needs, which is why I offer customized pricing based on factors such as the type of design project, the level of customization required, and the estimated time and resources involved. To get an accurate quote for your project, I encourage you to reach out to me with your specific requirements. You can contact me via email at aureliascdllc@gmail.com or by filling out the contact form on my website. Please provide as much detail as possible about your project, including any specific design elements or deliverables you have in mind. Once I have a clear understanding of your project scope, I will provide you with a detailed quote outlining the cost of my services. I strive to ensure that my pricing is fair and reflects the value and quality of the customized designs I provide. Rest assured that my pricing is transparent, and I am committed to offering competitive rates while maintaining the highest level of creativity and craftsmanship in my designs. I look forward to discussing your project and providing you with a comprehensive quote that aligns with your budget and design needs.

6. Do you provide revisions on design projects? Yes, at Aurelia's Creative Designs LLC, I value your satisfaction and strive to ensure that the final design meets your expectations. I provide revisions on design projects to ensure that you are fully happy with the end result. During the design process, I actively seek your feedback and input to make sure that the design aligns with your vision. I take your suggestions and requests into account and make necessary adjustments to refine the design until it meets your desired outcome. The number of revisions included in my services may vary depending on the project and package you choose. I will discuss the revision process and any associated limitations or additional charges during our initial consultation or when providing you with a quote. My goal is to collaborate with you closely and create a design that you love. I encourage open and transparent communication throughout the revision process to ensure that I understand your preferences and make the necessary changes to achieve your desired outcome. Please note that while I provide revisions, significant changes or additional work beyond the agreed-upon scope may incur additional fees. However, I will always discuss any potential charges with you upfront, ensuring that there are no surprises along the way. My commitment to your satisfaction extends to the revision process, and I strive to deliver designs that exceed your expectations.

7. Is there a refund policy in case I am not satisfied with the final design? Refund Policy: Once a project has entered the production stage and customized work has been revised and agreed upon by the customer, no refunds will be issued. I strive to ensure your satisfaction through open communication and revisions during the design process. It is important to provide detailed feedback and communicate any concerns or revisions promptly to allow me to address them. I am committed to delivering high-quality designs that meet your expectations, and I will work closely with you to achieve this. However, as customized work is tailored specifically to your needs and cannot be resold, refunds are not available once the production stage has begun.

8. Can I see examples of previous work done by Aurelia's Creative Designs LLC? Yes, you can see examples of previous work done by Aurelia's Creative Designs LLC. I take pride in my portfolio of completed projects and would be happy to share examples with you.  To see my previous work, you can visit the my portfolio section of my website. There, you will find a collection of designs and projects that I have successfully completed for my clients. These examples will give you an idea of our design style, creativity, and the quality of my work. Reviewing my previous work will help you assess if my design style aligns with your vision and if I have experience in the specific type of project you require. If you are intreasted in something other than what i have in my portfolio please ask about it as my skills exceed what i have posted. I believe in the power of visual representation, and my portfolio showcases my dedication to delivering exceptional designs to my clients. I look forward to sharing my previous work with you and discussing how I can bring your design project to life.

9. Do you offer design packages or discounts for multiple projects? At Aurelia's Creative Designs LLC, I believe in rewarding my clients' trust and continued partnership. That's why I offer attractive discounts on multiple project packages. If you have multiple design needs or ongoing projects, bundling them together can save you money while still ensuring top-quality design services. I am committed to delivering exceptional designs across all your projects, and my discounted packages are designed to provide you with the best value for your investment. Get in touch with me today to discuss your multiple project requirements and take advantage of my discounted rates.

10. Can you accommodate rush orders or tight deadlines? At Aurelia's Creative Designs LLC, I recognize the importance of meeting tight deadlines and addressing urgent design needs. I strive to accommodate rush orders depending on my current workflow and availability. I am experienced in managing time-sensitive projects and delivering high-quality designs within accelerated timelines. While I prioritize maintaining my standard turnaround times, I understand that certain circumstances require expedited services. If you have a rush order or a tight deadline, please reach out to me, and I will assess my current workload to determine if I can accommodate your request. I am committed to providing excellent service and meeting your urgent design requirements whenever possible.

11. Are there any specific design requirements or guidelines I need to provide? At Aurelia's Creative Designs LLC, I greatly value clear communication and collaboration with my clients to ensure their design needs are met effectively. While specific design requirements or guidelines may vary depending on the project, there are a few key pieces of information that can greatly assist me in understanding and fulfilling your design objectives. Here are some common requirements or guidelines that are helpful for my clients to provide: 1. Design Brief: Providing a comprehensive design brief helps me gain a thorough understanding of your project requirements, goals, target audience, and any specific ideas or concepts you have in mind. It is valuable to include details about the purpose of the design, desired deliverables, preferred color schemes, fonts, and any specific elements you want to incorporate. 2. Branding Guidelines: If you have an established brand, sharing your branding guidelines or any existing brand assets (logo, color palettes, fonts, etc.) ensures that my designs align with your brand identity and maintain consistency across different platforms and materials. 3. Content and Copy: Clear and concise content or copy that you want to include in the design is essential. Providing the necessary text, headlines, taglines, or any specific messaging will help me create designs that effectively communicate your message. 4. Examples or Inspirations: If you have any design examples, styles, or inspirations that you particularly like or want me to consider, sharing them with me can provide valuable insights into your preferences and help me create designs that align with your vision. 5. Target Audience and Purpose: Understanding your target audience and the intended purpose of the design enables me to create designs that effectively resonate with and engage your audience. These are general guidelines, and depending on the specific project, additional requirements or guidelines may be necessary. During my initial consultation or project discussion, I will guide you through the process and provide any specific requirements or guidelines that are relevant to your project. Open and clear communication is key to ensuring that I fully understand your design needs and can deliver designs that meet or exceed your expectations. I am here to assist you throughout the process and make it as seamless as possible.

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